Configure Quota By Day Level

Configure the capacity area to calculate quota at a day level. This option is useful for the business with a fluctuating capacity on a daily basis of the week. For an example, increased number of installations on weekends and Mondays while the trouble calls increase on the rest of the days.

  1. Open the Quota page.
  2. Select the bucket for a capacity area.
  3. Click the Configuration icon.
  4. Under Quota management > Manage quota by day select:
    1. Enter quota as a percentage of calendar capacity: Allows entering the total available capacity percentage that can be used to book the activities. When you enter quota as percentage, the quota value is automatically calculated in minutes.
    2. Exclude unassigned activity time from quota calculations: Reduce quota by volume of activities not assigned to any capacity category.
    3. Enter quota in minutes: Allows manually entering quota as number of minutes allowed to book the activities.
  5. Click Save.