Configure Quota By Day Level
Configure the capacity area to calculate quota at a day level. This option is useful for the business with a fluctuating capacity on a daily basis of the week. For an example, increased number of installations on weekends and Mondays while the trouble calls increase on the rest of the days.
- Open the Quota page.
- Select the bucket for a capacity area.
- Click the Configuration icon.
-
Under select:
- Enter quota as a percentage of calendar capacity: Allows entering the total available capacity percentage that can be used to book the activities. When you enter quota as percentage, the quota value is automatically calculated in minutes.
- Exclude unassigned activity time from quota calculations: Reduce quota by volume of activities not assigned to any capacity category.
- Enter quota in minutes: Allows manually entering quota as number of minutes allowed to book the activities.
- Click Save.