Configure Capacity at Various Quota Levels

Based on the amount of information displayed for each capacity level, Oracle Fusion Field Service Capacity displays a separate easy-to-read tables at the day, time slot, and capacity category levels.

Select the appropriate level from one of the buttons displayed in the upper right corner of the data matrix.

View quota by day level:

The day quota table gives an overview of capacity for a single day selected in the calendar. This table gives you the information necessary to restrict the used value so that it does not exceed the workforce available for that day.

View quota by time slot level:

The time slot quota table gives an overview of capacity for a day to restrict the capacity for a particular time slot.

View quota by capacity category level:

The capacity category table combines dates and time-slots. A bucket is assigned to the capacity categories for the Quota management purpose. Many customers employ this category to view quota.