Collaboration groups define which users can communicate and collaborate with one another. Groups help organize conversations across teams, departments, regions, or business functions while controlling visibility and access to Collaboration features.
Before you begin, ensure that Collaboration permissions are enabled for the
appropriate user types. For more information, see Enable Collaboration
Permissions for User Types.
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Go to .
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Click the Add new group icon.
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Complete the following fields:
- Name: Specify a name for the collaboration
group.
- Type: Select Group.
- Active: Select this option to make the group
available immediately after it is created.
- Allow chat between members of this group:
Specifies whether users in this group can search for other members and
start conversations. By default, this option is selected. Clear it to
prevent users in this group from searching for other members or starting
conversations directly. Users may still be able to communicate through
other visibility configurations.
- Description: Enter a brief description of the
collaboration group.
- Collaboration with groups: Grant permission to
communicate and share information with other groups.
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Click Save.