Add Oracle Fusion Service and Service Logistics as an Application to use Item Catalogs

You can access the item catalogs in Oracle Fusion Service and Service Logistics directly, without connecting to Oracle Integration. When you connect directly, Oracle Fusion Field Service checks the item catalogs and creates or updates catalogs in Oracle Fusion Field Service as they're created or updated in Oracle Fusion Service and Service Logistics.

  1. Click Configuration > Applications.
  2. Click Add Application.
  3. Complete these fields:
    • Application Type: Select Oracle Fusion Service and Service Logistics.
    • Application Name: Enter a name for Oracle Fusion Service and Service Logistics that will be displayed in Oracle Fusion Field Service.
    • URL: Enter the URL to access Oracle Fusion Service and Service Logistics.
    • Username and Password: Enter the username and password to access Oracle Fusion Service and Service Logistics. The user must have the IT_SECURITY_MANAGER role and include the privileges to set up and maintain applications, set up service, and Service Work Order.
    • Parts Catalogs: Select the Use Fusion catalogs check box.
  4. To test the connection, click Test Connection.
  5. Click Add.
    Oracle Fusion Field Service is connected to Oracle Fusion Service and Service Logistics and has access to the parts catalogs. The next step is to register the required parts catalogs. For more information about registering a parts catalog, see the Administering Oracle Fusion Field Service guide.