Manage HCM Atom Feeds

Atom Feeds are processes that detect changes to HCM cloud resources and ensure that downstream applications that can read the feeds are updated accordingly. For Oracle Fusion Field Service purposes, there's only one feed that's necessary to have enabled (should be by default) and it's called 'User Requests'. This feed is what lets you see new user records and any potential changes to them within Oracle Fusion Field Service in near real-time.

Follow these steps to verify that the User Requests HCM Atom Feed is enabled:

  1. Logged into Fusion Applications, click Navigator > My Enterprise > Setup and Maintenance.
  2. Ensure that Field Service is selected in the Setup field in the header.
  3. Click Users and Security in the Functional Areas section. If you don't see this task, click All Tasks.
  4. Click Manage HCM Atom Feeds.
  5. In the search bar, type 'user requests'.
    This feed appears in the list.
  6. Click the User Requests atom feed.
  7. For now, simply verify that Enabled is selected.
    If for some reason it's not, then select it.
  8. If changed, then click Save and Close and Done; if not, then click Cancel and Done to return to the Functional Areas task list.
    To learn more about HCM Atom Feeds, see the Atom Feeds topic in the REST API for Oracle Fusion Cloud HCM book, found here: https://docs.oracle.com/en/cloud/saas/human-resources/25a/books.html.