Enable Location Services

If you have installed the mobile app on an Android or iOS device, you get a notification to activate the route.

For Android devices, the notification states Activate Route is disallowed while location services are disabled. Please enable location services first.

For iOS devices, the notification states Route Activation requires your location. Please enable location access in your iOS settings. To enable location services, go to Device Settings, Privacy, Location Services

You must follow the instructions displayed on the page to enable the location services.

Note: Mobile workers using Android Auto or Apple CarPlay must have an active route and location permissions enabled for route and activity information to appear on the vehicle interface. For more information, see Using Android Auto and Apple CarPlay.