- Message Scenario Configuration Guide
- Edit a Message Scenario
Edit a Message Scenario
Each scenario consists of one or more start steps (and, in some cases, inner steps) that you can edit.
- Click Configuration.
- Click Message Scenarios under Subsystems and Integrations.
The Message Scenarios page opens.
- Select the appropriate message scenario from the left panel.
- Do one of the following:
Click the title of the message scenario step you wish to edit.
Click
next to the message scenario step, and select Modify from the drop-down list.
The Modify scenario step dialog box opens. The dialog box contains four tabs from which you can specify the settings related to message generation:-
Settings Use this tab to modify the basic parameters of the message generated at a certain scenario step, that is, how, when, and where it should be sent.
-
Patterns Use this tab to modify the content of the message to be sent.
-
Conditions Use this tab to modify the blocking conditions, that is, the conditions under which the message should not be generated at this step.
-
Next steps Use this tab to modify the conditions of the subsequent steps that you want to run.