Roll Back a Routing Run
You can return your activities and resources to the state they were in before you ran a routing plan. You can roll back a single day or a segmentable activities routing plan. Rolling back a routing plan returns the routed activities to the bucket and removes routes from the resources’ calendars. You might want to roll back a routing run during testing or when a configuration mistake causes routing results that are not optimal.
Before you start
The following conditions must be met for a rollback to be successful:The activities must still be in Pending status.
The activities must still be assigned to the resources that the application assigned them to. Any activities that do not meet these conditions will remain in place on the resources’ routes after the rollback. You can move them back to the bucket manually.
To enable a routing run rollback:
Here's what to do
- In the Resource Tree, select the bucket used for the routing run.
- Navigate to the Routing screen.
- Click Routing Run Summary to display the list of routing runs.
- Click the row for the run that you want to roll back.
- Click the Rollback button in the routing results window.
Results:
All activities and resources are returned to their previous states before a routing run.