Share a Resource

Important:

Updated Content Available: As part of our ongoing initiative to consolidate our documentation with up-to-date use cases, this page is being transitioned. The latest content is available in Collaboration. We recommend that you update your bookmarks accordingly.

You can use Collaboration to provide supplementary information to a specific Collaboration user. Sharing resource includes sharing information about the resource and the activity details with another user or helpdesk operator.

1. Open the Collaboration window with the user or helpdesk.
2. Select a bucket in the resource tree.
3. Drag and drop the resource that you want to share from the list to the chat window.
4. Click Send.

   The addressee receives the resource shared.