Share a Resource

You can use Collaboration to provide supplementary information to a specific Collaboration user. Sharing resource includes sharing information about the resource and the activity details with another user or helpdesk operator.

1. Open the Collaboration window with the user or helpdesk.
2. Select a bucket in the resource tree.
3. Drag and drop the resource that you want to share from the list to the chat window.
4. Click Send.

   The addressee receives the resource shared.