View the Percent of Contacted Customers Report

The Percent of Contacted Customers report shows the total number and percentage of customers who received at least one message containing either a service or delivery window.

To view the Percent of Contacted Customers report:

1. Click Dashboard to open the Dashboard.
2. Select the Percent of Contacted Customers report.

Results:

This table provides the elements in the Percent of Contacted Customers report and their description:

Option	Description
Date	The notification date
Number of Contacted Customers	The total number of customers contacted during a given date.
Percent of Contacted Customers	The percent of contacted customers.

The following equation is used to determine this percentage:

The quotient of number of customers divided by the total number of customers who should have been contacted.