View the Last Message Window Size Report

The Last Message Window Size report shows the percentage of customers whose last successfully sent notification included an estimated delivery time window of a specific duration.

To view the Last Message Window Size report:

1. Click the navigation menu and select Dashboards.
2. Navigate to the Last Message Window from the navigation pane. The Last Message Window Size report contains the following information:

   • Size of Window (min): Estimated time window for service or delivery as transmitted (in minutes) to the customer in the last successfully sent notification (with a status of Sent or Delivered).

   • Percent of Calls: Percent of customers who were given an estimated window of time for delivery.