Change Payment Options for Unpaid Transactions

A company account can have payment options, such as Individual, Company, or Both. You may have to change the payment option of a company account based on your requirements.

Change Payment Option

Here are the steps to change the payment option of a company account:

1. In the Setup and Maintenance work area, select these options:

   • Offering: Financials

   • Functional Area: Expenses

   • Task: Manage Corporate Card Programs

2. On the Manage Corporate Card Programs page, select the corporate card program.

3. In the Company Accounts section, click the company account to modify.

4. In the Edit Company Account dialog box, change the payment option as required.

5. Based on the option you selected, you may have to enter additional information.

6. Click Save and Close.

7. If there are existing unpaid transactions, a message is displayed informing that the payment option of existing unpaid transactions won't be changed. Click Yes.

8. On the Edit Corporate Card Program page, click Save and Close.

After you change the payment option of a company account, all new transactions use the revised payment option.

Change Payment Option of Existing Transactions

If the expenses corresponding to the existing transactions are already submitted for approval, the payment option isn't revised automatically when the payment option of the company account is modified. However, you can manually change the payment options of these transactions if they aren't in the Approval Complete, Ready for Payment, or Paid status. You can also change the payment option of transactions whose corresponding expenses aren't yet added to an expense report.

Here are the steps to change the payment option of such transactions:

1. On the Review Corporate Card Transactions page, search for the unpaid transactions using the Transactions Due Payment Processing saved search.

2. In search options, select the corporate card program and company account name applicable to the transactions you want to update. Click Search.

3. From the search results, select the transactions whose payment option you want to modify.

4. Select Actions > Update Payment Option.

5. Select the new payment option.

6. In the message dialog box, click Yes.

   The payment option of the transactions is modified.