How do I display a welcome message in a chatbot agent?

You can configure your welcome message and any interactive starter questions for your chatbot agent in AI Agent Studio. These messages are displayed during the user's first interaction. You can also define follow-up questions, which are perfect for keeping the conversation going by suggesting logical next steps after an initial inquiry is resolved.

These settings can be configured while creating a workflow or editing it later.

• If you're creating a new workflow, add the workflow from the Workflows tab. Select Settings and then go to the Questions subtab to configure the welcome message. For more information about the workflow settings, see Create Workflows.
• If you're editing an existing workflow, go to the Workflows tab and select Edit to modify the workflow. Select Settings and then go to the Questions subtab to configure the welcome message.
  Note: If you see View instead of Edit , it indicates that the workflow is either published or a preconfigured one, which can't be edited or directly modified. For more information, see Edit a Workflow.