Expose the Service Logistics Parts Order

If you're using Service Logistics, you must expose the Service Logistics Parts Order in Functional Setup Manager.

Note: You must have a role that contains the following privileges:

To expose the Service Logistics Parts Order region and Service Request Work Order Parts Order tab, do the following:

  1. In the Setup and Maintenance work area, go to the following:

    • Offering: Service

    • Functional Area: Change Feature Opt-in

  2. In the Service row, click the Edit icon in the Features column.

  3. Click the Enable icon for Service Logistics Parts Order.

  4. In the Feature Name: Service Logistics Parts Order window: select the following:

    • Service Request Parts Order check box to enable only part orders (no field service work order).

    • Service Request Work Order Parts Order check box for both parts and work orders.

  5. Click Save and Close.

  6. Click Done.

  7. Click Done on the Opt In page.

The Service Request Parts Order region and tab now appear on the Work Order page. Refer to the Getting Started with Service Logistics Cloud Implementation guide to continue setup of Service Logistics.