Register a New Application

You must add a new application in Oracle Field Service for API access. Here's how to add a new application:

Caution: Before you begin, make sure you know how your company is completing the integration setup. Options for Setting Up Your Integration

Note: You must have administrator privileges in Oracle Field Service.

How to Register a New Application

To register:

1. Log in to Oracle Field Service as an administrator.

2. Navigate to Configuration.

3. Click on Applications in the Subsystems section.

4. For more information on authenticating using Client ID/Client Secret see the link to the Authenticate and Authorize document at the end of this procedure.

5. To add the details of the application you want to register, click the Add Appliction button.

   • Select the Application Type Applications using REST/SOAP API from the drop down..

   • Application Name: Enter a descriptive name. For example, Fusion Service.

   • Application ID: ics_fsvc_ofsc (all lower case).

     Caution: You must use ics_fsvc_ofsc since it's used for echo suppression. In addition, it must be entered in lower case letters.

6. Click OK.

   The new application is displayed.

7. Click on the new application and set the following values:

   • General Info:

     • Active: Check the box

     • Token Service: OFSC

   • Authentication Settings:

     • Authenticate using Client ID/Client Secret:

       • Check the check box.

       • Client ID: Should already be set to ics_fsvc_ofsc

       • Client Secret: Note this string for later it's the password used to authenticate the application.

     • To add the API access, click Add New.

       1. Click the Available Methods link.

       2. Select the check boxes for:

          • Get Capacity

          • Get Quota Data

       3. Click Submit.

     • For the Core API, set the following available entities.

       1. Click the Available Entities link.

       2. Set the Available Entities as follows:

          • Activity: Read-Write

          • Business Events: Read-Write

          • Resource: Read-Write

       3. Click Submit.

     • For the Metadata API set the following available entities::

       1. Click the Available Entities link.

       2. Set the Available Entities as follows:

          • Activity Type: Read-only

          • Property: Read-only

          • Time Slot: Read-only

          • Work Zone: Read-only

       3. Click Submit.

8. Click Save.

You can only test that the Client ID/ Client Secret authentication is properly configured by completing the Oracle Fusion Service setup steps in the Configure the Manage Service to Field Service Integration topic. Specifically when you click on Verify Connection.