Visual Builder Studio Documentation References
All User Interface (UI) changes are made in Visual Builder Studio (VBS). Unless you're planning to use the default HR Help Desk as it's delivered, you'll need to become familiar with Visual Builder. Here's a list of videos, documentation, and training to consider for using VBS.
Secure Site Videos
Videos to help you get started with Visual Builder Studio are found on the Secure Site. Look for videos in the tabs Implementing Next Gen Sales, and Implementing Help Desk:
Videos are accessible by permission only. To request access, email: michelle.walter@oracle.com.
Subject line: NGS Request – Getting Started
- Name
- Email address
- Country of residence
Documentation
Documentation Resources for setting up and understanding Visual Builder Studio:
Presentations
- This presentation will give an overview of the UI tool, Visual Builder, and how to use it for extending the basic functionality to meet your needs: Extending Help Desk: Getting Started with Visual Builder
- Also visit the Fusion Service Extensibility channel: Fusion Service Extensibility - Oracle Video Hub
Training and Certification
If you're a Learning Subscriber, Oracle University has a Training Series for extending Help Desk:
If you're interested in becoming certified, there's also a Visual Builder Certification: