Create a Customer Account in Oracle Fusion Service

To set up a customer account in Oracle Fusion Service:

  1. Sign in to Oracle Fusion Service.

  2. Navigate to the Service work area and click Accounts.

  3. Click Create Account.

  4. Enter the Name.

  5. Select Customer from the Type menu.

  6. Specify the account key in the appropriate field.

    Note: The field in which you enter the account key depends on the value assigned to the SVC_CSS_ACCT_KEY_FIELD profile option. The account key should be specified in the attribute that you defined for the account key.
  7. Click Save and Close.

End User Self-Registration User Account Creation

The Oracle Digital Customer Service Reference Implementation has sample pages that provide the ability for an end user to self-identify and register within the application.

The end user needs the account key to register successfully.