1. Implementing Digital Customer Service
  2. Create Development and Production Application Profiles

Create Development and Production Application Profiles

Use this task to create Development and Production application profiles.

  1. In Visual Builder, open your Digital Customer Service application.

  2. Click the Settings tab, then click the Application Profiles sub tab.

  3. For the Default application, click Rename.

  4. In the Name field, enter Development.

  5. In the Description field, enter Default development profile.

  6. Click Save Changes.

  7. Click the Duplicate button, and enter the following values:

    • Name: Production

    • ID: Production

    • Description: Default production profile

  8. Click Duplicate.

  9. Click the menu beside either the Development profile or the Production profile and choose the following options:

    • For Development, choose Make development default.

    • For Production, choose both Make stage default, and Make publish default.

  10. Map the user roles for the new Production profile.

  11. Complete the Add Mappings to User Roles from chapter 4, adding the Production profile role.