Set Up Service Connections

Now you set up REST API connections.

Configure crmRestApi

First you configure the crmRestApi.

  1. Navigate to your Oracle Visual Builder.

  2. Open your Digital Customer Service application.

  3. Click Service Connections, click crmRestApi, and then click the Servers tab.

  4. Click the Copy icon to make a copy the production server. This server has the following values.

    Field

    Enter this information

    Instance URL

    vb-catalog://backends/fa/proxy/crmRestApi/resources/11.13.18.05

    Description

    Production Server.

    Application Profiles

    Production.

    Add custom header

    VB-Alt-Authorization-Header-Name with value Puds-Access-Token.

    Authentication for logged-in users

    Propagate Current User Identity.

    Authentication for anonymous users

    None.

    Connection type

    Dynamic, the service supports CORS.

  5. For the original server (the server you just copied) click the Edit icon and enter the required information listed in the following table:

    Field

    Enter this information

    Instance URL

    Keep the URL value.

    Description

    Development Server

    Application Profiles

    Development

    Security

    Select the Allow anonymous access to the Service Connection Infrastructure check box.

    Authentication for logged-in users

    1. Select Basic from the drop down list.

    2. Click the Enter User name and password icon in the User name field, and then enter the developer APPID and password, and then click Save.

    Note: See Related Topics. In the Set Up Administrators and Developers topic, you will find instructions on setting up the Developer APPID.

    Authentication for anonymous users

    Click the drop down list, and select Same as Authenticated User.

    Connection type

    Select Always use proxy irrespective of CORS support.

  6. Click Save.

Configure the fscmRestApi (Optional)

If your Digital Customer Service application has an fscmRestApi then perform the following steps.

  1. In Oracle Visual Builder, open your Digital Customer Service application (if it's not already open).

  2. Click Service Connections, click fscmRestApi, and then click the Servers tab.

  3. Click the Copy icon to make a copy the production server. This server has the following values.

    Field

    Enter this information

    Instance URL

    The URL value of your instance.

    Description

    Production Server.

    Application Profiles

    Production.

    Add custom header

    VB-Alt-Authorization-Header-Name with value Puds-Access-Token.

    Authentication for logged-in users

    Propagate Current User Identity.

    Authentication for anonymous users

    None.

    Connection type

    Dynamic, the service supports CORS.

  4. For the original server (the server you just copied) click the Edit icon and enter the required information listed in the following table:

    Field

    Enter this information

    Instance URL

    Keep the URL value.

    Description

    Development Server.

    Authentication for logged-in users

    1. Select Basic from the drop down list.

    2. Click the Enter User name and password icon in the User name field, and then enter the developer APPID and password, and then click Save.

    Note: See Related Topics. In the Set Up Administrators and Developers topic, you will find instructions on setting up the Developer APPID.

    Authentication for anonymous users

    Select Same as Authenticated User.

    Connection type

    Select Always use proxy irrespective of CORS support.

  5. Click Save.