Enable the Implicit Grant in the Digital Customer Service Application

If you're using a template prior to 20C, you may need to perform this step. Enable the implicit grant in the Digital Customer Service applications security settings by doing the following:

  1. In Visual Builder, open the Digital Customer Service application.

  2. From the navigator panel, select the Web Applications icon.

  3. Select dcs from the list.

  4. Click the dcs tab in the work area.

  5. Click the Security sub tab, and make sure Enable implicit grant is selected.