Import Configuration Data Into the Production Environment
Now you import the data into your production environment.
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Sign in to Fusion Service as administrator or setup user.
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In the Setup and Maintenance work area, go to the following:
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Offering: Service.
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Functional Area: Digital Customer Service.
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From the Actions drop down list, select Import, then Create New.
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Click Yes to dismiss the Warning dialog box.
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In the Import Offering Setup Data work area, click Browse and select the compressed file you downloaded in the previous step.
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Click Submit, and then click OK to confirm the import.
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Click the Waiting for manual import link.
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In the Resume Import Setup Data window, click Yes to resume the import.
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When the status reads Ready for data validation, you can validate it using the Manage Proxy User Configuration task.