What are the Digital Customer Service Developer roles?
To work with business objects relevant to Digital Customer Service, the developer must be a Digital Customer Service user and must be granted the appropriate roles. Here are thee tasks you'll need to perform:
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Create an Internal Customer Account (This task only needs to be done once). Create an Internal Customer Account.
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Register the Developer as a Self-Service User. Create an Internal Customer Account.
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Add User Roles. How do I add Visual Builder roles?.