Insert Dynamic Links in an Article

You can insert dynamic links inline within the content of an article, provided your Knowledge administrator has defined a dynamic link type.

For example, your administrator has created a dynamic link type, which has the following pattern:

http://mysite.content.com/page/<ID>, where <ID> is the value which you will provide to create a dynamic link.

If you provide a value of 12 for <ID>, then the following dynamic link is created:

http://mysite.content.com/page/12

Use this procedure to insert a dynamic link in an article:

  1. Open the article.
  2. Click Edit.
  3. Click within the article where you want to insert a dynamic link.
  4. Click on the three vertical dots icon on the editing toolbar to show more items.
  5. Click on the + icon, and click Link.
  6. In the Add a Link window, do the following:
    1. Select the link type for the dynamic link.
    2. Enter a value for the ID. Here, ID is the value that you want to use in your link.
    3. Enter the display text. This is the text which a user can click to open the link.
    4. Click Add.

    The display text of the link appears in your article.

  7. (Optional) Click on the dynamic link and select the desired option to open the link in a new tab, edit the link, or remove the link from the display text.
  8. Click Save.