Cancel a Work Order

You can open work orders through Service Requests, or from Work Orders from the Service springboard.

To cancel a work order:

1. Open the work order.

2. Click the work order number from the work order list.

3. Click Cancel Work Order.

   A warning message lets you know that you can't reopen canceled work orders.

4. Enter the Cancel Reason.

5. Click Cancel Work Order.

   The work order read-only until Oracle Field Service Cloud acknowledges the cancellation.

   You see a confirmation message.