Search for SRs with a Specific Tag
To search for SRs associated with a specific tag:
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On the Service Requests lists page, click Advanced Search.
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In the Advanced Search dialog box, click the Add drop-down list.
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Search for and select Tag.
The Tag field appears in the Advanced Search dialog box.
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In the first field, select Equals.
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In the next drop-down list, type the tag for which you want to search the associated SRs.
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Click Search.
The SRs associated with the tag that you specified are displayed.