Search for SRs with a Specific Tag

To search for SRs associated with a specific tag:

  1. On the Service Requests lists page, click Advanced Search.

  2. In the Advanced Search dialog box, click the Add drop-down list.

  3. Search for and select Tag.

    The Tag field appears in the Advanced Search dialog box.

  4. In the first field, select Equals.

  5. In the next drop-down list, type the tag for which you want to search the associated SRs.

  6. Click Search.

The SRs associated with the tag that you specified are displayed.