Edit a Queue

You can rename a queue, enable or disable it, or set it to be manual or automatic.

Make sure you understand the consequences of the changes you're about to make, though. Refer to the Changing Queue Properties topic for more information.

1. Open the Queues list.

2. On the Summary page, click the queue name, and make your changes.

3. Click Save and Close to close the window after saving, or click Save to save without closing the window.

Note: You can see the audit trail of changes made to a queue in the Change History tab in the queue Summary page. But you can see the Change History tab only if your administrator has done the following: