Related Guides

The following table is a list of guides related to Help Desk.

Title	Description
Oracle Fusion Cloud Applications Implementing Help Desk	Contains information and procedures needed by your administrators to implement and extend the Help Desk Center application.
Oracle Fusion Service Using Knowledge Management	This guide is intended for authors, agents, and self-service users working with knowledge management features and components.
Oracle Fusion Service Implementing Knowledge Management	Describes how to set up Knowledge Management.
Oracle Fusion Cloud Applications Using Common Features	This guide is for anyone who's using the application. Use it to learn how to do general tasks that apply to some or all product families. If you're looking for product-specific information, refer to the product-specific guides.
Oracle Fusion Cloud Applications Creating and Administering Analytics and Reports	This guide shows how you can create analyses in the Reports and Analytics work area, personalize the infolets on your home page, or configure flexfields for use in analytics.