Update Team

Here you can add team members who can view and work on the help desk request.

1. In the Team section, click Add Team Member.

2. Select a team member from the drop-down list.

3. To delete a resource, click on the trash can icon for the selected resource.

4. To assign the help desk request to a team member, click the Assign To radio button.

   Note:

   A request can be assigned to only one resource.