Synonyms help candidates find jobs using different terms. You can configure job
category, job function, and location synonyms in the Candidate Experience Digital Assistant.
These synonyms are used by the chat bot while interacting with candidates.
As an example, for the San Francisco location, you could
create synonyms such as Bay Area, Silicon Valley, South San Francisco, San
Francisco.
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Go to the Setup and Maintenance work area.
- Offering: Recruiting and Candidate
Experience
- Functional Area: Recruiting Assistant
- Task: Manage Recruiting Assistant
Synonyms
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On the Synonyms page, select the area for which you want to create synonyms:
Job Category, Job Function, or Location. For example, let's say you select
Location Synonyms.
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On the Location Synonyms page, from the Actions menu, select Add
Location.
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From the Location list, select San Francisco.
Note that if synonyms already exist created for the San Francisco location,
you need to go back to the Location Synonyms page, and then edit this location
to add more synonyms to it. You can't select it again to create a new set of
synonyms.
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In the Synonyms field, enter the synonyms and separate
them with a semi-colon. For example: Bay Area; Silicon Valley; South San
Francisco.
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Click Save and Close.