Cancel Event and Remove Event Notifications

You can cancel a payroll event to remove any related, unprocessed event notifications from the employee such as retropay notifications using the Cancel Event action.

For example, you need to track assignment changes for the purpose of retroactive payroll calculations. You enter a retrospective job update incorrectly for another employee Carrie Smith, which triggers an event and a retropay notification for Carrie. Once you realize that you’ve entered a job change for the wrong employee you proceed to delete the job update from Carrie’s assignment, but this doesn’t remove the underlying event and retropay notification. Using the Cancel Event action you can now cancel the job event for Carrie Smith.

You can access the Cancel Event feature by navigating to the Event Action Notifications page. Click on the Events button to view the events associated to the employee and cancel any events as per your requirement.

Note: When you select the Cancel Event action, the status of the event is changed to cancelled, but the event isn’t deleted.

Cancel Event with an Event Notification

If you cancel an event associated with an event notification, the event is canceled and any notifications with a status of 'awaiting processing' are deleted. You can't cancel an event with an event notification status of processed, deferred, or canceled (at least one of the notifications must have a status of awaiting processing).

Date Considerations

If multiple events are associated with an event notification and the oldest event is canceled, the process date (Earliest Event Date) of the notification will be reset accordingly. For example, the HR department enters a retrospective working hours change effective 5th March, and a backdated salary change effective 1st February for Tina Singh. This creates a retropay notification for Tina with a process date of 1st February. The HR team then informs that Tina's salary change information was entered incorrectly and removes the salary update. When you cancel the salary event for Tina, the process date of Tina's retropay notification is automatically updated to 5th March.