How can I change the billing address of a benefits participant?

The primary address of a participant is the default billing address. You can change the billing address from the Benefits Service Center page of the participant.

Here's how you change the billing address:

1. Open the Benefit Coverage Charges task, Billed Enrollments tab.
2. Check the session effective date.
3. From the Actions menu, click Update.
4. Deselect the Use primary address check box.
5. Enter the address in the fields that appear, and save your changes.