Examples of Troubleshooting the New Hire State Report

There are several scenarios where running the New Hire State Report flow can produce unexpected results.

No Employees Included in the Report

If the NewHireStateAuditReport.csv audit report shows no employees reported, check for these conditions.

  • You have run the report as a single state employer and selected the wrong state.

  • No employees were marked for inclusion.

No TRU Is Associated with the Legal Employer

The audit report contains the following message: Default TRU not associated to LE.

To resolve this:

  1. From My Client Groups, click Workforce Structures.

  2. Click Manage Legal Entity HCM Information.

  3. Select Legal Employer.

  4. Click Federal.

  5. In New Hire Reporting Rules, select a tax reporting unit in TRU for New Hire Report.

Employees Missing from the Report

If one or more employees are missing from the report:

  • Check New Hire Status for each newly hired or rehired employee.

  • When running the report, make sure you selected the correct legal employer, employer type, and reporting state.