Manage Proxy User Configuration Data

Here you'll manage all the URLs that are needed to reach your service application through the proxy user data service.

Here's how you configure the endpoints:

Sing in to your service application as an administrator.
In the Setup and Maintenance work area, go to the following:
- Offering: Service
- Functional Area: Digital Customer Service
- Task: Manage Proxy User Configuration Data
Here's how you configure self-service user access for subscription accounts:
1. In the Search Results region, click New.
2. Add the following URL pattern: /crmRestApi/resources/.*/subscriptionAccounts
3. Click the drop-down list and add the Get and Options HTTP methods.
4. Set priority as 1.
5. Click the drop-down list and select the Communications Customer Self-Service Viewer User role.
  
  Note: This is the same user role from Identity Cloud Service.
6. Add the PUK#_SELF_SERVICE_USER proxy user key.
7. Click Active.
8. Click Save and Close.
Ensure that the following resources are on the allowed list on the predefined configuration data note:
- categories
- catalogProductItems
- catalogProductGroups
- productGroupHierarchies
- fndStaticLookups
- selfRegistrations
- chatAuthenticate
- dynamicLinkPatterns
You can expose user-defined objects to Anonymous users even though they're not on the allowed list.
Here's how you add objects:
1. In the Search Results region, click New.
2. Add URL pattern.
3. Add HTTP method.
4. Select the appropriate user role.
5. Add the PUK#SELF_SERVICE_USER proxy user key.
6. Click Active.
7. Click Save and Close.

Proxy user configuration data is cached for a duration specified by the SVC_CSS_PUDS_CACHE_DURATION profile option. If this value is changed then the cache is cleared. For changes made using this UI to be available immediately, you must change the value of the SVC_CSS_PUDS_CACHE_DURATION profile option. We recommend that you add or subtract 1 minute from the existing value.