View Account Receivables List

This view lists all the Account Receivables across all accounts related to the customer.

The Account Receivables records are retrieved in real-time from the billing system when the page opens. Here you can see a list of the account receivables along with its bill dispute status and billing period. Click the relevant account receivables ID to see the details of that account receivables. If the bill has an unsettled bill dispute, then visit the bill dispute page, otherwise you can go to the bill adjustment page.

You can access Account Receivables from the following locations:

  • On the panel of the Customer 360 dashboard and the Billing dashboard. The link opens a searchable list of account receivables.

  • The account receivables section of the Billing Dashboard, which displays tiles of the most recent account receivables with summary information.