Embed an Interview In Customer Portal for Anonymous Users

Intelligent Advisor interviews for anonymous users can be embedded into Oracle B2C Service Customer Portal without using a widget. (Anonymous interviews can also be embedded into Customer Portal using the Intelligent Advisor widget.) To do this:

1. Deploy and activate the Policy Modeling project.
2. Create a new Oracle B2C Service answer. Alternatively, you can edit an existing Oracle B2C Service answer.
   
3. On the Answer subtab, select the Source subtab.
4. Enter the text of the answer, and then where you want to embed the Intelligent Advisor interview, include the necessary code to do this.
   • You can embed an interview inline using a div and JavaScript. For more information, see Embed an Interview In Another Application Using a Div.
     
     
     Note that you also need to explicitly allow a cross origin request from the server hosting the application that the interview is being embedded in. For more information, see Configure Browser Access for Embedded Interviews.
     
   • Alternatively, you can embed an interview in an inline frame. For more information, see Embed an Interview In Another Application Using an Iframe.
     
     
5. On the Home ribbon, click Save.
6. Launch your Oracle B2C Service Customer Portal. (The URL for this would have been provided to you when you installed your Oracle B2C Service instance.)
7. Click on the new answer link.
   
   
   
   The view now shows the question and answer text and the embedded Intelligent Advisor interview.
   
   An interview embedded inline using a div and JavaScript would look like this:
   
   
   
   An interview embedded using an iframe would look like this: