Download the Live Experience Add-In for B2C Service

Download the Live Experience add-in from the Live Experience Admin Console.

When you add Oracle Live Experience to your existing Oracle B2C Service site, you need to download the Live Experience Add-In.

Note: Follow these steps only if you are adding Live Experience to your existing Oracle B2C Service site.

1. Scroll to the third step of the Activate Service Cloud Integration page.
2. Click Download.
3. Save application-package.zip.
4. Click Continue.

What to do next

Next, Upload the Live Experience Service Cloud Add-in Package.