5Creating Oracle Loyalty Users

This chapter contains the following:

Creating Application Users for Oracle Loyalty

This topic describes how to create Oracle Loyalty users in the Oracle Loyalty UI. Use this method of creating users to create individual Oracle Loyalty application users.

You can also create users by importing users from a file using the import functionality, this is useful when you have a large number of users to create.

Before creating application users, make sure you have:

  • Set up any additional resource roles or role provisioning rules that are required.

  • Created a resource organization for each manager. If you don't create the resource organization ahead of time, then you must do so while creating each manager user.

    Each manager is assigned with his or her own resource organization. Individual contributors automatically inherit their manager's resource organization. The application determines who is a manager from the resource role you assign to the user.

When you create application users, you automatically set up the reporting hierarchy of your organization by indicating each person's manager. For this reason, first create the user at the top of the hierarchy and that user's organization. You don't enter a manager for this user. You can then create the rest of the users starting right below the top of the hierarchy and working your way down.