Installing the Salesforce Campaign Association app

Important: Because deleting or deactivating the installer user account will impact installed apps, we recommend installing apps using a user account that is not tied to a specific person. The user account must have customer administrator rights.

To install the Salesforce (SFDC) Campaign Association app:

  1. Follow the URL provided:

    https://cloudmarketplace.oracle.com/marketplace/app/AppSFDCCampaignAssociation

    Note: If you have IP allowlists enabled, add internal Eloqua IPs to your allowlist .

  2. Click Get App.
  3. Log in with your Eloqua credentials, if required.
  4. Click Accept and Install to add the app to your Apps list.
  5. Configure the app:
    1. Pick the desired campaign association rule:
      • Associate Lead Only: Create a campaign response in Salesforce and associate it to a Lead. A campaign response will only be created if the Salesforce Lead ID is present on the Eloqua contact.
      • Associate Contact Only: Create a campaign response in Salesforce and associate it to a contact . A campaign response will only be created if the Salesforce Contact ID is present on the Eloqua contact.
      • Associate Lead and Contact: If Salesforce Lead and Contact IDs exist in Eloqua, create campaign responses for each. If either a Salesforce Lead or a Contact ID exist, create a campaign response for that one. This can result in the creation of two campaign responses.
      • Associate Lead First: If a Salesforce Lead ID exists on the contact in Eloqua, create the campaign member and associate it to that Lead ID. If not, check if a Contact ID exists and do the proper association.
      • Associate Contact First - If a Salesforce Contact ID exists on the contact in Eloqua, create the campaign member and associate it to that Contact ID. If not, check if a Lead ID exists and do the proper association.
    2. Specify which Eloqua field maps to Salesforce's ContactID and LeadID fields.
    3. Enable testing mode which lets you toggle the app between a Salesforce sandbox and a live production environment.

    4. Click Save.

      Note: SFDC ContactID, LeadID, and AccountID are case sensitive.

  6. Click Sign In to grant permission for the app to communicate with Eloqua on your behalf.
  7. Sign in with Salesforce so that the app can interact with Salesforce.
  8. Click Complete the Setup.

The app is now installed and can be viewed in your Apps list (Settings An image of the Settings menu icon, which is represented by a black cog. > Apps, under the Platform Extensions section). Select an app to view a description, modify the configuration settings, reinstall, or uninstall it. You can also check its status and dependencies.

Warning: To modify configuration settings, navigate to Apps, select your app, and click the Configure icon An image of the Settings menu icon, which is represented by a black cog.. Selecting the Reinstall icon An image of the Reinstall icon, which is represented by an arrow pointing down towards a horizontal line. will force you to go through the entire configuration process again. The app will be unavailable for all users during the reinstall. All existing assets, configurations and history are preserved when you reinstall an app. Also, you can choose to delete an app by clicking the Uninstall An image of the Uninstall icon, which is represented by a black garbage can.. In this case, all current assets, configurations, and history are permanently deleted.

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Salesforce Campaign Association app

Oracle Eloqua AppCloud apps