Exporting campaign entry or exit reports

Note: You must have the View Operational Reports action permission to access operational reports.

You can export the Campaign Entry and Campaign Exit operational reports directly from a campaign. These reports detail how and when contacts entered or exited a simple or multi-step campaign.

Important: Campaign operational reports only report on the last 3 months of campaign data. If you need to look further back into a campaign's history, use Insight reports or Oracle Eloqua dashboards.

Tip: To view and export a report of segment members in a multi-step campaign, see Viewing segment members in campaigns and programs.

To export a campaign entry or exit report:

  1. Navigate to Orchestration An image of the Orchestration icon., then click Campaigns.
  2. Open the campaign you want to report on.
  3. Choose an option:
    • From the campaign canvas, click An image of the Reports icon. Operational Reportson the right side.
    • From a simple campaign or A/B testing campaign, in the classic UI select Actions An image of the Actions button and then click Operational Reports. In the Redwood experience, click Operational Reports.
  4. Choose the entry or exit report.
  5. Choose a date range from the Evaluation period drop-down.
  6. In the classic UI, click Export. In the Redwood experience, click Export.

    Classic UI

    An image of the Export Report dialog box.

    Redwood experience

  7. Configure the export window and click Export.
  8. A link to download the export data will be sent to the specified email address. The export is available from that link for 14 days.

Learn more

Campaign reporting and metrics