Exporting campaign entry or exit reports
Note: You must have the View Operational Reports
You can export the Campaign Entry and Campaign Exit operational reports directly from a campaign. These reports detail how and when contacts entered or exited a simple or multi-step campaign.
Important: Campaign operational reports only report on the last 3 months of campaign data.
Tip:
To export a campaign entry or exit report:
- Navigate to Orchestration , then click Campaigns.
- Open the campaign you want to report on.
- Choose an option:
- From the campaign canvas, click Operational Reportson the right side.
- From a simple campaign or A/B testing campaign, select and then click Operational Reports.
- Choose Campaign Entry Report or Campaign Exit Report.
- Choose a date range from the Evaluation period drop-down, then click Refresh.
- Click Export.
- Configure the export window and click Export.
A link to download the export data will be sent to the specified email address. The export is available from that link for 14 days.