Setting default labels for new contacts
You can set default labels that are assigned to new contacts as they enter your database. Setting a default label helps restrict access to new contacts until they are processed by your label assignment program. Without default labels, new contacts have no labels assigned until they are processed by your program. Contacts without labels can be accessed by all Oracle Eloqua users.
Tip: Create a label specifically to restrict access to any new contacts and assign this label only to your administrator security group. For example, Default Labels could be the category, while Restricted Access could be the name of the label itself.
To set default labels:
- Click Settings
. - Click Users in the Users and Security area.
- Click Contact Security, then click Default Labels.
The Default Labels page opens.
- Click Edit.
- Select the default labels you want to assign to new contacts. Each label will be listed by the naming convention Category: Label.
- Click Save when finished.
Default labels are assigned to new contacts as they enter your database. If you changed the default label, this does not impact existing contact records. Only new contacts will reflect the changes made.
Note: You can remove the default label from a contact record using the Clear all Labels program step. Alternatively, if you are assigning labels to contacts using program builder, you can configure an action step to remove labels from incoming contacts.