Editing contacts
Eloqua allows you to edit the records for existing contacts. You can add, remove, or change information to keep your contact records accurate and up-to-date.
To edit a contact:
- Navigate to Audience
, then click Contacts. - Search for the contact you want to update. You can search by first name, last name, email address, or title.
- Double-click the contact you want to change.
- To update contact fields:
- In the classic UI, go to the Field Details tab and make your changes. You can change the view to access more fields.
- In the Redwood experience, click Edit
on the summary panel and make your changes. You can change the view to access more fields.
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To update email or SMS preferences:
- In the classic UI, click the Preferences tab and make your changes.
- In the Redwood experience, go to the Preferences panel and make your changes. Click an item in the Group subscription section to change email group or SMS subscription changes.
Classic UI
Redwood experience
