Creating contact records without an email address using data import
Important: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request. Note that access to this feature is not guaranteed and will be evaluated based on customer needs.
With Oracle Eloqua you are able import contact information using the Data Export and Import feature of the application. This allows you to create contacts even without a valid email address.
To create contact records without an email address using data import:
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Navigate to Audience
> Tools, then click Data Export and Import. - Click Add
in the lower-left corner, then click New Contact Import. - Configure the import by specifying the required fields in the Import Settings tab. Learn more about
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In the Field Mapping tab, select CRM ID from the drop-down list in the Unique Match On field.
Once the contact import runs, it will use the unique match field specified to determine whether a new contact should be created or whether an existing one should be updated.