Updating subscriptions when a form is submitted
You can subscribe a contact to or remove a contact from your global subscription list or an email group.
Tip: For the latest best practices on subscription management, review our post on Topliners.
To update your global subscription list:
- Open a form or create a new one.
- Click Processing.
- Click
in the left pane.
- Double-click one of the following options:
Subscribe Contacts Globally
-
Unsubscribe Contacts Globally
- In the right pane, click the email address to use in the Choose the field containing the Email Address.
- Specify when to process this step.
- Click Save.
- Open a form or create a new one.
- Click Processing.
- Click
in the left pane.
- Double-click
Email Group - Subscribe/Unsubscribe.
- Choose how the recipient email address is selected:
Option Steps To always update the same email group - Click Constant Value in the Choose an Email Group drop-down list.
- Click the email group.
To use a form field - Click Form Field in the Choose an Email Group drop-down list.
- Click the from field in the Choose a field drop-down list.
- Choose whether you want to subscribe or unsubscribe the form submitter from the email group:
Option
Steps
To always perform the subscribe or unsubscribe - Click Constant Value in the Choose an Email Group drop-down list.
- Click Subscribe or Unsubscribe.
To use a form field - Click Form Field in the Choose an Email Group drop-down list.
Click the from field in the Choose a field drop-down list.
- Click Save.