Phone number validity for SMS
Important: This feature is only available if your organization has purchased SMS services. Please contact your account manager for additional information and pricing.
Oracle Eloqua can only send SMS messages to valid contact Business Phone or Mobile Phone numbers. You are responsible for maintaining valid phone numbers in your contact database. Phone numbers must be in International or e.164 format. You can enable phone number validation to prevent invalid numbers from being saved in your database. Learn more.
A phone number is invalid if it meets any of the following conditions:
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Has no country code or an unrecognized country code
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Has the incorrect number of digits
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Has incorrect characters such as letters
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Includes extensions
The following examples demonstrate a valid phone number format:
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+xxxxxxxxxxx
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+x(xxx)xxxxxxx
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+x(xxx) xxx-xxxx
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x (xxx) xxx - xxxx
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x-xxxxxxxxxx
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x-xxx-xxx-xxxx