The following behaviors and behavior attributes for the Email category are available to help you get started.
There are 6 standard behaviors in this category:
- Bounce email
- Click email link
- Open email
- Send email
- Send spam complaint
- Skip email
Bounce email
An email bounces after sending because it couldn't be delivered to recipient.
| Category | Behavior type | API name |
|---|---|---|
| User-triggered | bounceEmail |
data.action.type=bounce-emailThe following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.
| Display name | API name | Type | Expression | Foreign key |
|---|---|---|---|---|
| Automation Name | AutomationName | String | cdp.Automation.Name |
Not specified |
| Bounce Reason | ReasonType | String | fmk.Event.StatusReason |
Not specified |
| Bounce Type | BounceType | String | fmk.Event.Status |
Not specified |
| Contact Point ID | ContactPointId | String | fmk.ContactPoint.ID |
ContactPoint.ID |
| Email Address | EmailAddress | String | cdp.ContactPoint.Email |
Not specified |
| Email Send Date | EmailSendDate | Timestamp | fmk.Event.MessageSentTS |
Not specified |
| Event Date | EventDate | Timestamp | datetime_utc |
Not specified |
| Event Source ID | EventSourceId | String | fmk.Event.SourceID |
Not specified |
| External Tracking ID (26C) | ExternalTrackingId | String | cdp.Program.ExternalTrackingID |
Not specified |
| Marketing Automation ID | MarketingAutomationId | String | fmk.MarketingAutomation.ID |
Automation.ID |
| Marketing Automation Stage ID | MarketingAutomationStageId | String | fmk.MarketingAutomationStage.ID |
Stage.ID |
| Marketing Message ID | MarketingMessageId | String | fmk.MarketingMessage.ID |
Message.ID |
| Marketing Program ID | MarketingProgramId | String | fmk.MarketingProgram.ID |
Program.ID |
| Message Name | MessageName | String | cdp.Message.Name |
Not specified |
| Message Purpose | MessagePurpose | String | cdp.Message.Purpose |
Not specified |
| Message Subject Line | MessageSubjectLine | String | cdp.Message.Subject |
Not specified |
| Program Name | ProgramName | String | cdp.Program.Name |
Not specified |
| Sender From | SenderFrom | String | fmk.Event.SenderFrom |
Not specified |
| Sender Name | SenderName | String | fmk.Event.SenderName |
Not specified |
| Sender Reply To | SenderReplyTo | String | fmk.Event.SenderReplyTo |
Not specified |
| Tactic Template Name | TacticTemplateName | String | cdp.Automation.TacticTemplateName |
Not specified |
| Unified ID | UnifiedId | String | fmk.Customer.ID |
Not specified |
Click email link
A contact or recipient clicks a link in email.
| Category | Behavior type | API name |
|---|---|---|
| User-triggered | clickEmailLink |
data.action.type=click-emailThe following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.
| Display name | API name | Type | Expression | Foreign key |
|---|---|---|---|---|
| Automation Name | AutomationName | String | cdp.Automation.Name |
Not specified |
| City | City | String | ext.geo.city |
Not specified |
| Client IP Address | ClientIPAddress | String | data.client-ip |
Not specified |
| Contact Point ID | ContactPointId | String | fmk.ContactPoint.ID |
ContactPoint.ID |
| Country | Country | String | ext.geo.country |
Not specified |
| Device Name | DeviceName | String | ext.device.mktn |
Not specified |
| Device Type | DeviceType | String | ext.device.type |
Not specified |
| Email Address | EmailAddress | String | cdp.ContactPoint.Email |
Not specified |
| Email Send Date | EmailSendDate | Timestamp | fmk.Event.MessageSentTS |
Not specified |
| Event Date | EventDate | Timestamp | datetime_utc |
Not specified |
| Event Source ID | EventSourceId | String | fmk.Event.SourceID |
Not specified |
| External Tracking ID (26C) | ExternalTrackingId | String | cdp.Program.ExternalTrackingID |
Not specified |
| Language | Language | String | data.wt.ul |
Not specified |
| Marketing Automation ID | MarketingAutomationId | String | fmk.MarketingAutomation.ID |
Automation.ID |
| Marketing Automation Stage ID | MarketingAutomationStageId | String | fmk.MarketingAutomationStage.ID |
Stage.ID |
| Marketing Link ID | MarketingLinkId | String | fmk.MarketingLink.ID |
Link.ID |
| Marketing Message ID | MarketingMessageId | String | fmk.MarketingMessage.ID |
Message.ID |
| Marketing Program ID | MarketingProgramId | String | fmk.MarketingProgram.ID |
Program.ID |
| Message Link ID | MessageLinkId | String | cdp.Link.SourceMarketingLinkID |
Not specified |
| Message Link Name | MessageLinkName | String | cdp.Link.Name |
Not specified |
| Message Link Type | MessageLinkType | String | cdp.Link.Type |
Not specified |
| Message Link URL | MessageLinkURL | String | cdp.Link.URL |
Not specified |
| Message Name | MessageName | String | cdp.Message.Name |
Not specified |
| Message Purpose | MessagePurpose | String | cdp.Message.Purpose |
Not specified |
| Message Subject Line | MessageSubjectLine | String | cdp.Message.Subject |
Not specified |
| Program Name | ProgramName | String | cdp.Program.Name |
Not specified |
| Region | Region | String | ext.geo.region |
Not specified |
| Tactic Template Name | TacticTemplateName | String | cdp.Automation.TacticTemplateName |
Not specified |
| Unified ID | UnifiedId | String | fmk.Customer.ID |
Not specified |
| User Agent | UserAgent | String | data.user-agent |
Not specified |
| Visitor ID | VisitorID | String | session.visitor_id |
Not specified |
Open email
A contact or recipient opens an email.
| Category | Behavior type | API name |
|---|---|---|
| User-triggered | openEmail |
data.action.type=open-emailThe following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.
| Display name | API name | Type | Expression | Foreign key |
|---|---|---|---|---|
| Automation Name | AutomationName | String | cdp.Automation.Name |
Not specified |
| Browser Name | BrowserName | String | ext.browser.name |
Not specified |
| Browser Version | BrowserVersion | String | ext.browser.version |
Not specified |
| City | City | String | ext.geo.city |
Not specified |
| Client IP Address | ClientIPAddress | String | data.client-ip |
Not specified |
| Contact Point ID | ContactPointId | String | fmk.ContactPoint.ID |
ContactPoint.ID |
| Country | Country | String | ext.geo.country |
Not specified |
| Device Name | DeviceName | String | ext.device.mktn |
Not specified |
| Device Type | DeviceType | String | ext.device.type |
Not specified |
| Email Address | EmailAddress | String | cdp.ContactPoint.Email |
Not specified |
| Email Send Date | EmailSendDate | Timestamp | fmk.Event.MessageSentTS |
Not specified |
| Event Date | EventDate | Timestamp | datetime_utc |
Not specified |
| Event Source ID | EventSourceId | String | fmk.Event.SourceID |
Not specified |
| External Tracking ID (26C) | ExternalTrackingId | String | cdp.Program.ExternalTrackingID |
Not specified |
| Language | Language | String | data.wt.ul |
Not specified |
| Marketing Automation ID | MarketingAutomationId | String | fmk.MarketingAutomation.ID |
Automation.ID |
| Marketing Automation Stage ID | MarketingAutomationStageId | String | fmk.MarketingAutomationStage.ID |
Stage.ID |
| Marketing Message ID | MarketingMessageId | String | fmk.MarketingMessage.ID |
Message.ID |
| Marketing Program ID | MarketingProgramId | String | fmk.MarketingProgram.ID |
Program.ID |
| Message Name | MessageName | String | cdp.Message.Name |
Not specified |
| Message Purpose | MessagePurpose | String | cdp.Message.Purpose |
Not specified |
| Message Subject Line | MessageSubjectLine | String | cdp.Message.Subject |
Not specified |
| Operating System Name | OperatingSystemName | String | ext.os.name |
Not specified |
| Operating System Version | OperatingSystemVersion | String | ext.device.osver |
Not specified |
| Program Name | ProgramName | String | cdp.Program.Name |
Not specified |
| Region | Region | String | ext.geo.region |
Not specified |
| Tactic Template Name | TacticTemplateName | String | cdp.Automation.TacticTemplateName |
Not specified |
| Unified ID | UnifiedId | String | fmk.Customer.ID |
Not specified |
| User Agent | UserAgent | String | data.user-agent |
Not specified |
| Visitor ID | VisitorID | String | session.visitor_id |
Not specified |
Send email
An email is sent to a contact or recipient.
| Category | Behavior type | API name |
|---|---|---|
| User-triggered | sendEmail |
data.action.type=send-emailThe following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.
| Display name | API name | Type | Expression | Foreign key |
|---|---|---|---|---|
| Automation Name | AutomationName | String | cdp.Automation.Name |
Not specified |
| Contact Point ID | ContactPointId | String | fmk.ContactPoint.ID |
ContactPoint.ID |
| Email Address | EmailAddress | String | cdp.ContactPoint.Email |
Not specified |
| Email Send Date | EmailSendDate | Timestamp | fmk.Event.MessageSentTS |
Not specified |
| Event Date | EventDate | Timestamp | datetime_utc |
Not specified |
| Event Source ID | EventSourceId | String | fmk.Event.SourceID |
Not specified |
| External Tracking ID (26C) | ExternalTrackingId | String | cdp.Program.ExternalTrackingID |
Not specified |
| Marketing Automation ID | MarketingAutomationId | String | fmk.MarketingAutomation.ID |
Automation.ID |
| Marketing Automation Stage ID | MarketingAutomationStageId | String | fmk.MarketingAutomationStage.ID |
Stage.ID |
| Marketing Message ID | MarketingMessageId | String | fmk.MarketingMessage.ID |
Message.ID |
| Marketing Program ID | MarketingProgramId | String | fmk.MarketingProgram.ID |
Program.ID |
| Message Name | MessageName | String | cdp.Message.Name |
Not specified |
| Message Purpose | MessagePurpose | String | cdp.Message.Purpose |
Not specified |
| Message Subject Line | MessageSubjectLine | String | cdp.Message.Subject |
Not specified |
| Program Name | ProgramName | String | cdp.Program.Name |
Not specified |
| Sender From | SenderFrom | String | fmk.Event.SenderFrom |
Not specified |
| Sender Name | SenderName | String | fmk.Event.SenderName |
Not specified |
| Sender Reply To | SenderReplyTo | String | fmk.Event.SenderReplyTo |
Not specified |
| Tactic Template Name | TacticTemplateName | String | cdp.Automation.TacticTemplateName |
Not specified |
| Unified ID | UnifiedId | String | fmk.Customer.ID |
Not specified |
Send spam complaint
A contact marks an email in their inbox as spam and the email provider notifies the sender of the complaint.
| Category | Behavior type | API name |
|---|---|---|
| User-triggered | sendSpamComplaint |
data.action.type=spam-complaintThe following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.
| Display name | API name | Type | Expression | Foreign key |
|---|---|---|---|---|
| Automation Name | AutomationName | String | cdp.Automation.Name |
Not specified |
| Complaint Date (26C) | ComplaintDate | Timestamp | fmk.Event.ComplaintDate |
Not specified |
| Contact Point ID | ContactPointId | String | fmk.ContactPoint.ID |
ContactPoint.ID |
| Email Address (26C) | EmailAddress | String | fmk.Event.Email |
Not specified |
| Email Address of Contact (26C) | EmailAddressOfContact | String | cdp.ContactPoint.Email |
Not specified |
| Email ISP (26C) | EmailISP | String | fmk.Event.Email ISP |
Not specified |
| Email Send Date | EmailSendDate | Timestamp | fmk.Event.MessageSentTS |
Not specified |
| Event Date | EventDate | Timestamp | datetime_utc |
Not specified |
| Event Source ID | EventSourceId | String | fmk.Event.SourceID |
Not specified |
| External Tracking ID (26C) | ExternalTrackingId | String | cdp.Program.ExternalTrackingID |
Not specified |
| Marketing Automation ID | MarketingAutomationId | String | fmk.MarketingAutomation.ID |
Automation.ID |
| Marketing Message ID | MarketingMessageId | String | fmk.MarketingMessage.ID |
Message.ID |
| Marketing Program ID | MarketingProgramId | String | fmk.MarketingProgram.ID |
Program.ID |
| Message Name | MessageName | String | cdp.Message.Name |
Not specified |
| Message Purpose | MessagePurpose | String | cdp.Message.Purpose |
Not specified |
| Message Subject Line | MessageSubjectLine | String | cdp.Message.Subject |
Not specified |
| Program Name | ProgramName | String | cdp.Program.Name |
Not specified |
| Sender From | SenderFrom | String | fmk.Event.SenderFrom |
Not specified |
| Sender Name | SenderName | String | fmk.Event.SenderName |
Not specified |
| Sender Reply To | SenderReplyTo | String | fmk.Event.SenderReplyTo |
Not specified |
| Spam Type (26C) | SpamType | String | fmk.Event.SpamType |
Not specified |
| Tactic Template Name | TacticTemplateName | String | cdp.Automation.TacticTemplateName |
Not specified |
| Unified ID | UnifiedId | String | fmk.Customer.ID |
Not specified |
Skip email
A contact or recipient is skipped when attempting to send email.
| Category | Behavior type | API name |
|---|---|---|
| User-triggered | skipEmail |
data.action.type=skip-emailThe following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.
| Display name | API name | Type | Expression | Foreign key |
|---|---|---|---|---|
| Automation Name | AutomationName | String | cdp.Automation.Name |
Not specified |
| Contact Point ID | ContactPointId | String | fmk.ContactPoint.ID |
ContactPoint.ID |
| Email Address | EmailAddress | String | cdp.ContactPoint.Email |
Not specified |
| Email Send Date | EmailSendDate | Timestamp | fmk.Event.MessageSentTS |
Not specified |
| Event Date | EventDate | Timestamp | datetime_utc |
Not specified |
| Event Source ID | EventSourceId | String | fmk.Event.SourceID |
Not specified |
| External Tracking ID (26C) | ExternalTrackingId | String | cdp.Program.ExternalTrackingID |
Not specified |
| Marketing Automation ID | MarketingAutomationId | String | fmk.MarketingAutomation.ID |
Automation.ID |
| Marketing Automation Stage ID | MarketingAutomationStageId | String | fmk.MarketingAutomationStage.ID |
Stage.ID |
| Marketing Message ID | MarketingMessageId | String | fmk.MarketingMessage.ID |
Message.ID |
| Marketing Program ID | MarketingProgramId | String | fmk.MarketingProgram.ID |
Program.ID |
| Message Name | MessageName | String | cdp.Message.Name |
Not specified |
| Message Purpose | MessagePurpose | String | cdp.Message.Purpose |
Not specified |
| Message Subject Line | MessageSubjectLine | String | cdp.Message.Subject |
Not specified |
| Program Name | ProgramName | String | cdp.Program.Name |
Not specified |
| Reason | Reason | String | fmk.Event.Reason |
Not specified |
| Sender From | SenderFrom | String | fmk.Event.SenderFrom |
Not specified |
| Sender Name | SenderName | String | fmk.Event.SenderName |
Not specified |
| Sender Reply To | SenderReplyTo | String | fmk.Event.SenderReplyTo |
Not specified |
| Tactic Template Name | TacticTemplateName | String | cdp.Automation.TacticTemplateName |
Not specified |
| Unified ID | UnifiedId | String | fmk.Customer.ID |
Not specified |