Email

The following behaviors and behavior attributes for the Email category are available to help you get started.

There are 6 standard behaviors in this category:

  • Bounce email
  • Click email link
  • Open email
  • Send email
  • Send spam complaint
  • Skip email

Bounce email

An email bounces after sending because it couldn't be delivered to recipient.

Category Behavior type API name
Email User-triggered bounceEmail
Detection expression
data.action.type=bounce-email

The following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.

Behavior attributes

Display name API name Type Expression Foreign key
Automation Name AutomationName String cdp.Automation.Name Not specified
Bounce Reason ReasonType String fmk.Event.StatusReason Not specified
Bounce Type BounceType String fmk.Event.Status Not specified
Contact Point ID ContactPointId String fmk.ContactPoint.ID ContactPoint.ID
Email Address EmailAddress String cdp.ContactPoint.Email Not specified
Email Send Date EmailSendDate Timestamp fmk.Event.MessageSentTS Not specified
Event Date EventDate Timestamp datetime_utc Not specified
Event Source ID EventSourceId String fmk.Event.SourceID Not specified
External Tracking ID (26C) ExternalTrackingId String cdp.Program.ExternalTrackingID Not specified
Marketing Automation ID MarketingAutomationId String fmk.MarketingAutomation.ID Automation.ID
Marketing Automation Stage ID MarketingAutomationStageId String fmk.MarketingAutomationStage.ID Stage.ID
Marketing Message ID MarketingMessageId String fmk.MarketingMessage.ID Message.ID
Marketing Program ID MarketingProgramId String fmk.MarketingProgram.ID Program.ID
Message Name MessageName String cdp.Message.Name Not specified
Message Purpose MessagePurpose String cdp.Message.Purpose Not specified
Message Subject Line MessageSubjectLine String cdp.Message.Subject Not specified
Program Name ProgramName String cdp.Program.Name Not specified
Sender From SenderFrom String fmk.Event.SenderFrom Not specified
Sender Name SenderName String fmk.Event.SenderName Not specified
Sender Reply To SenderReplyTo String fmk.Event.SenderReplyTo Not specified
Tactic Template Name TacticTemplateName String cdp.Automation.TacticTemplateName Not specified
Unified ID UnifiedId String fmk.Customer.ID Not specified

Click email link

A contact or recipient clicks a link in email.

Category Behavior type API name
Email User-triggered clickEmailLink
Detection expression
data.action.type=click-email

The following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.

Behavior attributes

Display name API name Type Expression Foreign key
Automation Name AutomationName String cdp.Automation.Name Not specified
City City String ext.geo.city Not specified
Client IP Address ClientIPAddress String data.client-ip Not specified
Contact Point ID ContactPointId String fmk.ContactPoint.ID ContactPoint.ID
Country Country String ext.geo.country Not specified
Device Name DeviceName String ext.device.mktn Not specified
Device Type DeviceType String ext.device.type Not specified
Email Address EmailAddress String cdp.ContactPoint.Email Not specified
Email Send Date EmailSendDate Timestamp fmk.Event.MessageSentTS Not specified
Event Date EventDate Timestamp datetime_utc Not specified
Event Source ID EventSourceId String fmk.Event.SourceID Not specified
External Tracking ID (26C) ExternalTrackingId String cdp.Program.ExternalTrackingID Not specified
Language Language String data.wt.ul Not specified
Marketing Automation ID MarketingAutomationId String fmk.MarketingAutomation.ID Automation.ID
Marketing Automation Stage ID MarketingAutomationStageId String fmk.MarketingAutomationStage.ID Stage.ID
Marketing Link ID MarketingLinkId String fmk.MarketingLink.ID Link.ID
Marketing Message ID MarketingMessageId String fmk.MarketingMessage.ID Message.ID
Marketing Program ID MarketingProgramId String fmk.MarketingProgram.ID Program.ID
Message Link ID MessageLinkId String cdp.Link.SourceMarketingLinkID Not specified
Message Link Name MessageLinkName String cdp.Link.Name Not specified
Message Link Type MessageLinkType String cdp.Link.Type Not specified
Message Link URL MessageLinkURL String cdp.Link.URL Not specified
Message Name MessageName String cdp.Message.Name Not specified
Message Purpose MessagePurpose String cdp.Message.Purpose Not specified
Message Subject Line MessageSubjectLine String cdp.Message.Subject Not specified
Program Name ProgramName String cdp.Program.Name Not specified
Region Region String ext.geo.region Not specified
Tactic Template Name TacticTemplateName String cdp.Automation.TacticTemplateName Not specified
Unified ID UnifiedId String fmk.Customer.ID Not specified
User Agent UserAgent String data.user-agent Not specified
Visitor ID VisitorID String session.visitor_id Not specified

Open email

A contact or recipient opens an email.

Category Behavior type API name
Email User-triggered openEmail
Detection expression
data.action.type=open-email

The following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.

Behavior attributes

Display name API name Type Expression Foreign key
Automation Name AutomationName String cdp.Automation.Name Not specified
Browser Name BrowserName String ext.browser.name Not specified
Browser Version BrowserVersion String ext.browser.version Not specified
City City String ext.geo.city Not specified
Client IP Address ClientIPAddress String data.client-ip Not specified
Contact Point ID ContactPointId String fmk.ContactPoint.ID ContactPoint.ID
Country Country String ext.geo.country Not specified
Device Name DeviceName String ext.device.mktn Not specified
Device Type DeviceType String ext.device.type Not specified
Email Address EmailAddress String cdp.ContactPoint.Email Not specified
Email Send Date EmailSendDate Timestamp fmk.Event.MessageSentTS Not specified
Event Date EventDate Timestamp datetime_utc Not specified
Event Source ID EventSourceId String fmk.Event.SourceID Not specified
External Tracking ID (26C) ExternalTrackingId String cdp.Program.ExternalTrackingID Not specified
Language Language String data.wt.ul Not specified
Marketing Automation ID MarketingAutomationId String fmk.MarketingAutomation.ID Automation.ID
Marketing Automation Stage ID MarketingAutomationStageId String fmk.MarketingAutomationStage.ID Stage.ID
Marketing Message ID MarketingMessageId String fmk.MarketingMessage.ID Message.ID
Marketing Program ID MarketingProgramId String fmk.MarketingProgram.ID Program.ID
Message Name MessageName String cdp.Message.Name Not specified
Message Purpose MessagePurpose String cdp.Message.Purpose Not specified
Message Subject Line MessageSubjectLine String cdp.Message.Subject Not specified
Operating System Name OperatingSystemName String ext.os.name Not specified
Operating System Version OperatingSystemVersion String ext.device.osver Not specified
Program Name ProgramName String cdp.Program.Name Not specified
Region Region String ext.geo.region Not specified
Tactic Template Name TacticTemplateName String cdp.Automation.TacticTemplateName Not specified
Unified ID UnifiedId String fmk.Customer.ID Not specified
User Agent UserAgent String data.user-agent Not specified
Visitor ID VisitorID String session.visitor_id Not specified

Send email

An email is sent to a contact or recipient.

Category Behavior type API name
Email User-triggered sendEmail
Detection expression
data.action.type=send-email

The following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.

Behavior attributes

Display name API name Type Expression Foreign key
Automation Name AutomationName String cdp.Automation.Name Not specified
Contact Point ID ContactPointId String fmk.ContactPoint.ID ContactPoint.ID
Email Address EmailAddress String cdp.ContactPoint.Email Not specified
Email Send Date EmailSendDate Timestamp fmk.Event.MessageSentTS Not specified
Event Date EventDate Timestamp datetime_utc Not specified
Event Source ID EventSourceId String fmk.Event.SourceID Not specified
External Tracking ID (26C) ExternalTrackingId String cdp.Program.ExternalTrackingID Not specified
Marketing Automation ID MarketingAutomationId String fmk.MarketingAutomation.ID Automation.ID
Marketing Automation Stage ID MarketingAutomationStageId String fmk.MarketingAutomationStage.ID Stage.ID
Marketing Message ID MarketingMessageId String fmk.MarketingMessage.ID Message.ID
Marketing Program ID MarketingProgramId String fmk.MarketingProgram.ID Program.ID
Message Name MessageName String cdp.Message.Name Not specified
Message Purpose MessagePurpose String cdp.Message.Purpose Not specified
Message Subject Line MessageSubjectLine String cdp.Message.Subject Not specified
Program Name ProgramName String cdp.Program.Name Not specified
Sender From SenderFrom String fmk.Event.SenderFrom Not specified
Sender Name SenderName String fmk.Event.SenderName Not specified
Sender Reply To SenderReplyTo String fmk.Event.SenderReplyTo Not specified
Tactic Template Name TacticTemplateName String cdp.Automation.TacticTemplateName Not specified
Unified ID UnifiedId String fmk.Customer.ID Not specified

Send spam complaint

A contact marks an email in their inbox as spam and the email provider notifies the sender of the complaint.

Category Behavior type API name
Email User-triggered sendSpamComplaint
Detection expression
data.action.type=spam-complaint

The following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.

Behavior attributes

Display name API name Type Expression Foreign key
Automation Name AutomationName String cdp.Automation.Name Not specified
Complaint Date (26C) ComplaintDate Timestamp fmk.Event.ComplaintDate Not specified
Contact Point ID ContactPointId String fmk.ContactPoint.ID ContactPoint.ID
Email Address (26C) EmailAddress String fmk.Event.Email Not specified
Email Address of Contact (26C) EmailAddressOfContact String cdp.ContactPoint.Email Not specified
Email ISP (26C) EmailISP String fmk.Event.Email ISP Not specified
Email Send Date EmailSendDate Timestamp fmk.Event.MessageSentTS Not specified
Event Date EventDate Timestamp datetime_utc Not specified
Event Source ID EventSourceId String fmk.Event.SourceID Not specified
External Tracking ID (26C) ExternalTrackingId String cdp.Program.ExternalTrackingID Not specified
Marketing Automation ID MarketingAutomationId String fmk.MarketingAutomation.ID Automation.ID
Marketing Message ID MarketingMessageId String fmk.MarketingMessage.ID Message.ID
Marketing Program ID MarketingProgramId String fmk.MarketingProgram.ID Program.ID
Message Name MessageName String cdp.Message.Name Not specified
Message Purpose MessagePurpose String cdp.Message.Purpose Not specified
Message Subject Line MessageSubjectLine String cdp.Message.Subject Not specified
Program Name ProgramName String cdp.Program.Name Not specified
Sender From SenderFrom String fmk.Event.SenderFrom Not specified
Sender Name SenderName String fmk.Event.SenderName Not specified
Sender Reply To SenderReplyTo String fmk.Event.SenderReplyTo Not specified
Spam Type (26C) SpamType String fmk.Event.SpamType Not specified
Tactic Template Name TacticTemplateName String cdp.Automation.TacticTemplateName Not specified
Unified ID UnifiedId String fmk.Customer.ID Not specified

Skip email

A contact or recipient is skipped when attempting to send email.

Category Behavior type API name
Email User-triggered skipEmail
Detection expression
data.action.type=skip-email

The following attributes are delivered with this behavior. Expressions and foreign keys are shown as defined in the source workbook.

Behavior attributes

Display name API name Type Expression Foreign key
Automation Name AutomationName String cdp.Automation.Name Not specified
Contact Point ID ContactPointId String fmk.ContactPoint.ID ContactPoint.ID
Email Address EmailAddress String cdp.ContactPoint.Email Not specified
Email Send Date EmailSendDate Timestamp fmk.Event.MessageSentTS Not specified
Event Date EventDate Timestamp datetime_utc Not specified
Event Source ID EventSourceId String fmk.Event.SourceID Not specified
External Tracking ID (26C) ExternalTrackingId String cdp.Program.ExternalTrackingID Not specified
Marketing Automation ID MarketingAutomationId String fmk.MarketingAutomation.ID Automation.ID
Marketing Automation Stage ID MarketingAutomationStageId String fmk.MarketingAutomationStage.ID Stage.ID
Marketing Message ID MarketingMessageId String fmk.MarketingMessage.ID Message.ID
Marketing Program ID MarketingProgramId String fmk.MarketingProgram.ID Program.ID
Message Name MessageName String cdp.Message.Name Not specified
Message Purpose MessagePurpose String cdp.Message.Purpose Not specified
Message Subject Line MessageSubjectLine String cdp.Message.Subject Not specified
Program Name ProgramName String cdp.Program.Name Not specified
Reason Reason String fmk.Event.Reason Not specified
Sender From SenderFrom String fmk.Event.SenderFrom Not specified
Sender Name SenderName String fmk.Event.SenderName Not specified
Sender Reply To SenderReplyTo String fmk.Event.SenderReplyTo Not specified
Tactic Template Name TacticTemplateName String cdp.Automation.TacticTemplateName Not specified
Unified ID UnifiedId String fmk.Customer.ID Not specified