Standard scenarios

Scenarios provide a starting point for defining a sequence or set of behaviors that a visitor, user, or customer may exhibit on your digital property, such as a website or mobile app. When a scenario is selected for use in an action, a set of behaviors will automatically be populated for you. Once an action is saved and enabled with a scenario, the Oracle Infinity platform will listen for its conditions in real time so that you can then deliver relevant data to your action systems for retargeting, personalization, recommendations, and so on.

The following scenarios are available to help you get started.

Scenario Name

Behaviors

IQL Query Syntax

Content Group View

{
"name": "Content Group View",
"query": "ON TRIGGER (behavior.[Close session] AND behavior.[View content group]) SELECT behavior.[View content group].*"
}

Form Abandonment

{
"name": "Form Abandonment",
"query": "ON TRIGGER (behavior.[Close session] AND behavior.[View form] AND NOT behavior.[Submit form]) SELECT behavior.[View form].*"
}

Post-form Engagement

{
"name": "Post-form Engagement",
"query": "ON TRIGGER (behavior.[Close session] AND behavior.[View form] AND behavior.[Submit form]) SELECT behavior.[Submit form].*"
}

Post-purchase Engagement

{
"name": "Post-purchase Engagement",
"query": "ON TRIGGER (behavior.[Close session] AND behavior.[Purchase product]) SELECT behavior.[Purchase product].*"
}

Product Add Abandonment

{
"name": "Product Add Abandonment",
"query": "ON TRIGGER (behavior.[Close session] AND behavior.[View product] AND behavior.[Add product to cart] AND NOT behavior.[Purchase product]) SELECT behavior.[Add product to cart].*"
}

Product View Abandonment

{
"name": "Product View Abandonment",
"query": "ON TRIGGER (behavior.[Close session] AND behavior.[View product] AND NOT behavior.[Add product to cart] AND NOT behavior.[Purchase product]) SELECT behavior.[View product].*"
}
Search Abandonment
ON TRIGGER (
behavior.[Search for phrase]
AND behavior.[View search results]
AND NOT(behavior.[Click search result])
AND NOT(behavior.[Close session])
)
SELECT
behavior.[Search for phrase].*
Wishlist Engagement
ON TRIGGER (
behavior.[View product]
AND behavior.[Add product to wishlist]
AND NOT(behavior.[Close session])
)
SELECT
behavior.[Add product to wishlist].*

Learn more

An overview of Actions

Standard behaviors