Setting Rich Text Editor Preferences

Some unintended content and reformatting might occur to your HTML document when rich text editing is used. This is due to the way your browser attempts to “standardize” the HTML before it renders the HTML in the Visual view and then writes the changes back to the document. This might occur, for example, when a cell tag (“<td>”) is not contained within row (“<tr>”) and table (“<table>”) tags.

Turning off the Rich Text Editor enables a side-by-side view for editing HTML documents in the Content Library and Email Message Designer. The side-by-side view limits the visual editing to specific content regions so that any unintended changes the browser makes are constrained to those regions and are immediately visible in the source panel.

Turning off the rich text editor

  1. From the side navigation bar, select Account . (If you do not see the side navigation bar, click the Menu button (aka Hamburger menu) icon.)
  2. Select Rich text editor settings. (Not seeing this choice? Refer to the Account management changes topic.)
  3. Clear the Enable rich text editor when editing HTML documents checkbox.
  4. To automatically format a document every time it opens in the Source panel, select the Enable auto formatting checkbox. (This choice affects the spacing in the document, but does not change the HTML itself.)
  5. To use the rich text editor for creating dynamic content rules, select the Enable rich text editor for rule resolutions checkbox.