Managing SSL certificates
After the conversion to a branded domain is complete, you can use the Manage SSL Certificates page to add your SSL certificates. You can also renew your SSL certificates from this page when Oracle Responsys reminds you to do so.
What are SSL certificates?
SSL ( Secure Socket Layer) protocol is a process where data passed between the user and server is encrypted/decrypted so that external third party cannot hijack the connection.
SSL behaves as a digital passport which verifies your and the end web server credentials using public and private keys. When both identities are verified, SSL grants a secured connection through HTTPS. This process is performed using SSL Certificates.
Note: Enabling SSL support for your branded domain is required for the Responsys Conversion Tracking and Responsys Universal Links features.
SSL support in Responsys
SSL support allows for HTTPS support for all form, landing page, link tracking, and conversion tracking URLs generated by Oracle Responsys. SSL is possible because an SSL certificate is associated with the given domain and web server. In this case, the Response Handler URL may have SSL support so that any Responsys-hosted form, landing page (including the standard unsubscribe form), click through tracking link, or hosted image is accessible over HTTPS.
SSL support is required for customers utilizing our Conversion Tracking feature because the Conversion Tracking image is called by the purchase confirmation page that is accessed via an HTTPS link. Without SSL support on the Response Handler URL, display of the confirmation page and the Conversion Tracking image may trigger the browser to display a warning message to the end user: "This page contains secure and non-secure items."
SSL support is also required to link from Responsys email campaigns into your mobile apps. Your account’s branded domain must be SSL-enabled in Oracle Responsys and the certificate must also comply with your mobile app platform’s requirements:
- For iOS Universal Links , the SSL certificate must also comply with Apple’s App Transport Security requirements (https://developer.apple.com/library/archive/documentation/General/Reference/InfoPlistKeyReference/Articles/CocoaKeys.html#//apple_ref/doc/uid/TP40009251-SW33). Learn more about implementing iOS Universal Links in your mobile apps.
- For Android App Links, the SSL the certificate must also comply with Android’s App Security guidelines (https://developer.android.com/topic/security/best-practices). Learn more about implementing Android App Links in your mobile apps.