Exporting data from Responsys to Magento

Important: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.

Exports are jobs that transfer customer contact email preferences data (opt in/opt out) from Oracle Responsys profile lists to Contacts in Magento.

Before you begin:

  • Ensure that the Magento app shows "Enabled" as its status on the Applications page.

  • Ensure that you have set up at least one connection in the Magento app.

Important: The steps in this section must be done by a user enabled with either the Account Administrator or CX Apps Director role.

To access the Exports page:

  1. Log in to Oracle Responsys as an Account Administrator or a CX Apps Director user.
  2. Click the navigation menu An image of the navigation menu and then click Account.
  3. On the Account page, locate and click App Management. The Applications page is displayed.
  4. Locate your Magento app and click Edit button icon..

  5. From the Magento app page, click Exports.

To create an export:

  1. From the Exports page, click Create Export.

    Screenshot of the Exports page, where you configure export of Responsys email preferences data to Magento.

  2. Select the Connection. This corresponds to the Magento shop domain to which you'll be sending data.

  3. Enter an Export Name.

  4. For Responsys Object, select a profile list.

    Responsys profile lists contain email preferences data (opt in/opt out) for customer contacts. Destination in Magento is always the Contacts, and it is automatically mapped.

  5. Set the Schedule for the export.

  6. When you are finished, click Create Export. The Exports page displays your newly created export.

The newly created export won't run until you enable it.

To enable an export:

  1. Locate your export on the page.

  2. Click Action menu. Clicking this menu icon on a row expands the menu of choices for the row. and select Enable.

To perform other actions with an export:

  1. Locate your export on the page.

  2. Click Action menu. Clicking this menu icon on a row expands the menu of choices for the row. and select one of the following actions:

    • Edit: Opens the edit page for an export. Make your changes and click Save Export.

    • Run Now: Runs the export to bring the Magento data in to Responsys. The export must be enabled before you can use this action.

    • Enable or Disable: Toggles the status of the export to Enabled or Disabled.

    • Duplicate: Opens a copy of the export into a create page. Make your changes and click Create Export. The export is added to the exports page.

    • View Reports: View a chart and table showing successful and failed runs of the export.

    • Delete: Deletes the export. The export must be disabled before you can use this action.

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Importing data from Magento to Responsys

Magento Connector app

Profile List standard fields (system-defined)