Setting Up Security Questions

Depending on your company's account configuration, you may need to set up security questions when you sign in to OpenAir for the first time. You may also be prompted to set up security questions when you change your password, if the Security Questions feature was enabled for you OpenAir account recently. Security questions are used to verify your identity if you are unable to access OpenAir. After you set up security questions in OpenAir, you can reset your password and regain access to OpenAir by answering a security challenge.

You can select your three security questions from the dropdown list and write your answers in the text field next to each question.

To set up your security questions:

  1. sign in to OpenAir. If you have not already set up security questions and the feature is enabled for your OpenAir account, the Password form appears.

  2. Scroll down to the Security Questions section.

  3. For each question, select a question and enter your answers in the text field.

  4. Click Save.

You can change your security questions and answers at any time.

To change your security questions:

  1. In OpenAir, go to the User Center and click Password.

    The Password page appears.

  2. Scroll down to the Security Questions section.

    For each question, select a question and enter your answers in the text field.

  3. Click Save.

Note:

When setting up or changing your security questions, consider the following rules:

  • You must answer all three questions.

  • Your answers should be unique for each question.

Security Questions section of the Password form in OpenAir.